Last updated: November 2022
Footprint (”we”, “us”, “our”) is committed to complying with the New Zealand Privacy Act 2020 (the “Act”) when dealing with personal information. Personal information is information about an identifiable individual (a natural person).
What information does Footprint collect?
We collect your personal information for lawful purposes connected to our functions and activities (including for the purposes of providing the Services to you), for purposes directly related to this or where you have agreed we may do so.
The information we collect can include:
Payment Information and Payment Security
Payments are processed through the secure DPS Payment Express system. Any credit card details stored for payments are done so on the DPS system. No identifiable or sensitive credit card information is stored by us.
Payment Security is managed through DPS for mutual security. Encryption protection is managed with an SSL (Secure Socket Layer) certificate, industry standard 128bit encryption software.
We may collect information about your computer, including, where available, your IP address, operating system, website activity and browser type, for system administration and to report aggregate information for our advertisers. This is statistical data about our users’ browsing patterns and actions, and does not identify any individual
How does Footprint use your information?
We use your personal information only for purposes you have agreed to, for purposes related to the provision of our Services or where we are authorised, or required to under the Act or any other law.
For example, we may use your information:
We may be required by the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 to collect your personal information to verify your identity. Therefore, the collection of certain personal information will be mandatory for particular Services you require.
We may de-identify and aggregate data collected through the Services and use it for any purpose. It is important to remember that such information does not identify you individually.
Sharing your information
We may disclose your personal information where you have authorised such disclosure, where disclosure is directly related to the purpose of collection or where we are required or permitted to under the Act.
We may disclose your personal information to:
When appropriate, to ensure your Will can be found, we may register whether your Will is stored with Footprint on the NZ Will Registry website or on the website of any other Will registry.
We do not send your personal information overseas. However, there may be instances where we may have to send your personal information overseas or collect personal information from overseas. These instances include:
In instances where we may share your personal information overseas this will only occur when we believe that the overseas party will protect your personal information in a way that provides comparable safeguards to those in this Act.
Our third party service providers may also do so where you receive services directly from them. It is the responsibility of our third party service providers to collect appropriate consents from you in order to send your personal information overseas. You should check the privacy policies of any such third party service providers to ensure that you are comfortable with their terms.
Access to, correction, modification and deletion of your information
You are entitled to obtain confirmation from us that we hold personal information about you and can request access to the personal information by contacting us. In some circumstances, as provided for under the Act, we are able to deny your request for access to personal information. If we deny your request, we will tell you why.
We will normally get back to you with a response within 20 working days. If accessing your personal information will take an extended period of time; we will inform you of the likely delay. For more detailed requests for access to information, an administration fee may be charged to cover the associated cost of supplying this information, but we will discuss this with you before we go ahead. If you believe the information we hold about you is incorrect, you may ask for it to be corrected. If we decline to correct the information, you may request a statement be attached to the information that a correction was sought but not made.
Personal Information Storage
We will retain your personal information for no longer than is required for the purpose for which the information was initially collected and where necessary to comply with our legal obligations.
We take reasonable steps to ensure that your personal information is protected against loss, unauthorised access, use, disclosure, alteration or destruction. We adopt policies and procedures to protect your personal information, and we review these regularly.
We would like to use and disclose your personal information to keep you up to date with the range of products or services available from us.
You consent to us sending you information connected with the above collection and use purposes via email or text message when you provide us with your email address and/or mobile phone number.
We may also send you other information we think you may be interested in and which may market and promote the Services, or the products and services of our subsidiaries, related or joint venture companies. The messages you receive from us will have instructions for how you can remove yourself from our mailing list.
Electronic marketing will only be sent to your email address or mobile phone number if you have given your consent. You may unsubscribe to any email marketing message at any time by following the unsubscribe instructions contained in the message
If you have any questions or requests for your information, please contact us by: